If you haven't received your tickets, please contact us and we will help you recover them. The confirmation email can sometimes go into your spam/junk mail folder so it's always worth checking there.
Booking my tickets
- Can groups get special pricing?
 - Can I book a seat?
 - Can I book bus tickets on the website?
 - Can I book ferry tickets on the website?
 - Can I book my tickets by phone?
 - Can I buy a ticket once on a train?
 - Can I purchase a ticket for someone else?
 - Can I register to book on the website?
 - Do I need a booking confirmation to travel?
 - Do I need to print my tickets?
 - Do seniors get discounts or special fares?
 - How can I change the language on the website?
 - How can I find the best prices?
 - How do e-tickets work?
 - ¿How do flexible fares work?
 - How do I book a train ticket?
 - How do I change my personal details?
 - How many passengers can I book for at once?
 - How will I receive my tickets?
 - Is my personal information safe?
 - Should I book my tickets separately?
 - Should I wait and book my tickets together?
 - What are the advantages of booking flexible tickets?
 - What happens if I lose my tickets?
 What if I haven't received my tickets after 24 hours?
- What should I do if I get the “no solution” screen?
 - What should I do if I haven't received my tickets?
 - What should I do if I've entered the wrong email address when booking?
 - When do cheap tickets become available?
 - Where is my booking confirmation email?
 - Which trains can I book?
 - Why should I book with RailClick?