Your refund will be made on the same card with which you made the payment. Remember that the procedure can take between 3 and 7 days, depending on the conditions of your bank and whether the transfer is international, which may take a little bit longer.
Ticket changes, cancellations and refunds
- Can I change the name, passport, or ID number on my ticket?
- Will RailClick compensate me if my train is delayed?
- Do I get a refund if my train is canceled?
- How can I cancel my ticket?
- How can I change my seat reservation?
- How can I change my ticket?
How long does it take to receive a refund?
- What happens if I miss my connection due to a delay?
- What happens if I miss my train?
- What should I do if there is a strike?
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